LEGAL
Reclamaciones y Resolución de Conflictos
Effective / Em vigor: 11 September 2026
Esta es la versión informativa en español. La versión portuguesa jurídicamente validada prevalece, sin limitar los derechos legales del usuario. HeliSands aims to resolve questions directly and promptly.
Contact and Complaints Book
Contact helisandsacademy@gmail.com with the relevant details. Consumers may also use the Portuguese Electronic Complaints Book at www.livroreclamacoes.pt.
Alternative dispute resolution
A consumer dispute may be referred to Centro de Arbitragem de Conflitos de Consumo de Lisboa, Rua dos Douradores, 116, 2.º, 1100-207 Lisboa; telephone 218 807 030; email juridico@centroarbitragemlisboa.pt; www.centroarbitragemlisboa.pt, subject to its territorial, value and subject-matter competence.
Further consumer information is available through the Portuguese Consumer Portal. Recourse to an alternative dispute-resolution body does not remove rights available under applicable law.